Privacy Policy

1. Overview & Scope

Welcome to Vyxbit ("we," "us," or "our"). We operate as a premier USA-based growth partner and specialized digital agency delivering premium Tree Service SEO, local search engine optimization, Google Business Profile (GBP) optimization, and Tree Removal Marketing programs to professional arborist businesses across the United States. Your privacy, business integrity, and digital security are paramount to us.

This Privacy Policy explains how we collect, utilize, process, store, and safeguard your personal and professional business information when you visit our website (vyxbit.com), request a custom local visibility audit, contact us through our lead generation workflows, or contract our professional search optimization solutions. By using our website and services, you agree to the collection and processing of your data as defined in this policy.

2. Information We Collect

To provide highly effective Local Lead Generation, search auditing, and site optimization campaigns, we collect several categories of information:

• Identity & Contact Information: Your name, company title, business name, physical corporate addresses, telephone numbers, and email address.
• Business Digital Profiles: Your primary website URL, social media handles, current Google Business Profile dashboard metrics, local citation data, and competitor details.
• Integration & Analytical Credentials: Temporary access permissions or API scopes associated with Google Business Profile APIs, website CMS (Content Management System) portals, and search console accounts, provided by you to execute our local optimization services.
• Technical Usage Metadata: Internet Protocol (IP) addresses, device hardware profiles, browser settings, operating system versions, geological regions, and clickstream habits tracking how you navigate our platform.

3. How We Use Collected Data

We process information under lawful business criteria, primarily targeting the optimization of your local marketing campaigns:

• Visibility Auditing: Building a comprehensive evaluation of your current arborist brand presence, local search rankings, and voice query visibility.
• Campaign Execution: Generating high-value emergency tree removal leads, tracking organic Google Maps 3-Pack rankings, and launching location pages.
• Communication & Feedback: Delivering weekly plain-English performance summaries, call-tracking reports, and response configurations.
• Analytics & Safety: Monitoring site performance, optimizing form wizard conversion pathways, and preventing fraudulent spam submissions.

4. Cookies & Tracking Technologies

We utilize standard tracking tools, cookies, and local storage variables to improve visitor experience and audit marketing funnels:

Google Analytics: We analyze general anonymous user behaviors to adjust page layouts, load speeds, and content readability. This data does not contain direct identifiers.

Google Business Profile APIs: Our tools connect with Google APIs to pull local map ranking coordinates and sync profile data to optimize visibility across maps search. We strictly follow Google's security protocols and API guidelines.

Conversion Tracking: We may employ tracking pixels or call visualizer event codes (such as our local call audio visualizer) to record how users interact with contact widgets and audio players.

5. CCPA & GDPR Compliance

Although our marketing services primarily target US-based arborist operations, we maintain high data safety configurations to respect California (CCPA) and European (GDPR) privacy rights.

California Consumer Privacy Act (CCPA) Rights

If you operate or reside in California, you hold the following statutory rights:

• Right to Know: You may request a detailed report of the personal information categories we have collected, used, or shared over the past 12 months.
• Right to Delete: You can request the complete deletion of your records from our systems, subject to certain legal exceptions (such as active billing contracts).
• Do Not Sell My Info: Vyxbit does not sell, lease, trade, or distribute your business profiles or lead listings to any third-party brokers. All data is handled internally.

General Data Protection Regulation (GDPR) Rights

For individuals accessing our site under European jurisdiction, we act as both Controller and Processor under these criteria:

• Lawful Basis: We process data based on consent (e.g., submitting an audit request) or contractual necessity (e.g., executing marketing agreements).
• Rights: You possess the right to access, rectify, port, restrict, or object to the processing of your data, as well as request complete deletion (forgotten right).

To request data modification or deletion under CCPA or GDPR, email our security desk at contact@vyxbit.com.

6. Data Security & Retention

Your tree service lead details, call logs, GBP analytics, and CMS configuration details are protected under professional safeguards. We use secure databases with limited administrator access, industry-standard SSL encryption, and isolated client folders. We do not store credit card credentials on our servers; all billing operations are handled through secure PCI-compliant platforms.

We retain your information only as long as necessary to fulfill the services specified in our business agreements, comply with federal tax regulations, or resolve legal inquiries. If you cancel your Vyxbit month-to-month subscription, we securely purge website CMS credentials, API links, and citation portal passwords from our networks within 30 days of the offboarding completion.

7. Third-Party Services

We utilize trusted third-party service providers to handle specialized technical operations:

• Web3Forms: We use Web3Forms to securely transmit website contact inquiries and Visibility Audit submissions directly to our team.
• Marketing Infrastructure: We coordinate with secure hosting networks, call-routing software providers, and email notification systems to execute campaigns.
• No External Sales: We do not disclose client list records to outside data providers. Your competitors will never gain access to your leads, GBP strategies, or private campaign data.

8. Legal Disclosures & Contact

In specific situations required by law, we may release business contact information to comply with official court subpoenas, federal investigations, or to protect the safety and property of Vyxbit, our partners, or our clients.

If you have questions, complaints, or feedback regarding this Privacy Policy or our security infrastructure, contact us directly: